Returns & Exchanges

At The Pro's Closet, we want you to ride with confidence, which is why we offer a 30-day no-hassle return policy on all bikes, frames, and gear. If your purchase doesn't meet your expectations, simply return it in its original condition for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided through the portal; a flat-rate shipping fee will be deducted from your final refund.

• 3.
  Pack Your Gear

  Securely pack your items in their original packaging, ensuring all tags and components are included to avoid restocking fees.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and track your return status until it reaches our inspection facility.